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Martensville, Waldheim SARCAN locations earn customer service awards

SARCAN Northwest Regional Manager Chantelle Diakuw and Waldheim Depot Supervisor Clayton Janzen

The Martensville and Waldheim SARCAN recycling depots were honoured with customer service awards recently.
The Waldheim depot was named “Depot of the Year” in the Small Depot category.
The Martensville depot received the “Cleanliness” award in the Large Depot category.
Each year, secret shoppers visit every SARCAN depot in Saskatchewan and rate their customer experience. The results create SARCAN’s annual Customer Service Awards.
The categories of awards include: accuracy, cleanliness and customer service, with four award winners in each category based on depot size from small to extra-large.
In addition, the highly-coveted “Depot of the Year” awards were presented to one depot of each size which scored the highest in all categories.

Martensville SARCAN Depot Supervisor T.J. Hiebert, SARCAN Northwest Regional Manager Chantelle Diakuw, Martensville Depot Assistant Supervisor Brent Gabona

SARCAN Director of Collections Sean Collins said SARCAN employees take pride in their depots, and it shows.
“These awards are an excellent way to recognize staff who go the extra mile to keep their depots clean and provide top-notch customer service,” said Collins.
Award recipients vary annually from SARCAN’s network of 72 locations across the province. The awards were presented at an evening banquet during SARCAN’s annual Leadership Training event recently.
The award winners were:
DEPOT OF THE YEAR:
Waldheim (Small Depot)
Esterhazy (Medium Depot)
Melville (Large Depot)
Yorkton (Extra-Large Depot)
CLEANLINESS:
Wilkie (Small Depot)
Hudson Bay (Medium Depot)
Martensville (Large Depot)
Saskatoon South (Extra-Large Depot)
ACCURACY:
Ituna (Small Depot)
Watrous (Medium Depot)
Humboldt (Large Depot)
La Ronge (Extra-Large Depot)
CUSTOMER SERVICE:
Lanigan (Small Depot)
Gravelbourg (Medium Depot)
Melfort (Large Depot)
North Battleford (Extra-Large Depot)
SARCAN Recycling’s mandate is to provide a socially-responsible and environmentally-progressive recycling system that helps foster the sustainable development of communities across Saskatchewan. SARCAN’s network provides recycling services for beverage containers, household paint and electronics.

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